We receive common dry cleaning questions from many of our loyal customers. If you have a question that you don’t see listed below, just let us know, and we’ll answer it for you.
QUESTION My favorite pair of jeans have a in tear in the knee, what can you do and how will it look? Can you patch my jeans?
ANSWER We will patch the hole for you by inserting a similar fabric on the backside and sewing neatly matching stitches in matching thread on the front. This process secures the hole and prevents it from getting larger.
QUESTION I’ve noticed some “dark spots”, almost like raindrops on the shoulder area of my favorite silk blouse. Why are there dark spots on silk blouses? What can they be?
ANSWER Some silk dyes bleed or change color when exposed to solutions containing alcohol. Use deodorant, perfume and hair spray before you dress. If you need to pull your blouse over your head before using hair spray, protect your garment with a towel around your shoulders. Here’s another silk tip: Never leave a silk garment exposed to sunlight or high wattage artificial light. When transporting your silks to and from the cleaners, keep them in a bag or lay them in your trunk.
QUESTION A dress of mine was dry cleaned and after cleaning, the shoulders were a lighter shade than the rest of the dress, what happened? Why Do I See Discoloration After Dry Cleaning?
ANSWER The dyes on acetate and other blends of fabric are sensitive to the effects of nitrogen oxide gas found in the air. These gases are formed when air comes in contact with a heated surface, such as a furnace in the home. The gases collect on the fabric as it is stored in a closet. This type of color change may not be noticed until the garment has undergone the cleaning process. This color change cannot be reversed.
QUESTION Why did the beads on my silk sweater lose color when I had it cleaned? Why am I seeing silk discoloration?
ANSWER The dyes used to color beads, buttons, and sequins, do not always perform the same way as the dyes used in the fabric of a garment. Some dyes are not resistant to drycleaning fluid. General fading, dulling of the finish or even entire color loss can occur. Worse yet, in some cases, the color transfers from the trim and permanently stains the garment. The Care Label Rule clearly states that the care instructions must apply to all component parts of the garment, including any attached decorative trim. Do not hesitate to return this garment to the retailer for an adjustment. The retailer should likewise return it to the manufacturer.
QUESTION My friend gave me one of her old dresses which is a size 12, can you take it in to fit me (I’m a size 6). How many sizes can you alter a garment?
ANSWER Usually you can alter a garment about 1 – 2 sizes. Trying to take in garments any more will distort the line and style of the piece.
QUESTION I have a pair of pants I want to be hemmed. Should I pin them myself or do you have someone to do it for me? Do You Offer Pant Hemming Services?
ANSWER We have expert fitters at all of our locations to ensure you get the proper fit.
QUESTION It seems most of my blouses and dresses are either rayon or silk. Should they be dry cleaned or washed? What is the best Method for Washing Silk? Rayon?
ANSWER Both silk and rayon fibers clean very well. However once the fiber has been woven into fabric and it is dyed and treated with various sizing, it becomes a whole different ballgame. It is important that the care label instruction on the garment be followed. This is where we, as your professional drycleaner, are best in making that decision. We’re the dry cleaner you can trust!
QUESTION Will my dry cleaned garments be odor-free and ready to wear?
ANSWER Most definitely! We are professional drycleaners and are skilled in keeping the drycleaning solvent clean and pure. We are also intent on using proper drying procedures.
QUESTION Why do shirt buttons crack or break as often as they do? Why do I have cracked shirt buttons?
ANSWER Buttons may crack during the pressing process, even though we keep our press padding in excellent condition. The majority of buttons are made from a polyester resin. The strength of the buttons depends on the amount of polyester in the resin; some importers use off-quality buttons.
Off quality buttons do not meet the requirements in one or all of the following criteria; color, visual inclusions, chips or cracks, and uniformity of size. Manufactures use these off-quality buttons to save money, but this results in higher than average breakage. We do our utmost to replace all missing and cracked buttons.
QUESTION What causes a “puckering” and excess fabric in shirt collars and cuffs? What is shirt puckering?
ANSWER This is caused by excessive shrinkage of the interfacing within the collar and cuffs. The manufacturer must select an interfacing, which is compatible with the shirt fabric.
QUESTION I recently purchased a dress with a care label that says, “French Clean Only.” What does French Clean Only mean?
ANSWER A firm in Paris, France was credited with being the first to use an organic solvent in dry cleaning garments. This process became known as “French Cleaning”. Some garment manufactures are using the term to suggest that the garment be hand cleaned in solvent. The term may also imply that the garment can only be spot cleaned because no immersion methods are acceptable. This instruction does not meet the FTC Care Label Rule, nor is it practical because it would not produce a clean garment. As a consumer you should be aware of the risks of cleaning such a garment. Often there is no safe way to care for these garments.
QUESTION Should I store my clothes in the bags my cleaned clothes are returned in? Should I leave my clothes in dry cleaning clothes bags?
ANSWER The bags we provide are intended to protect your garments until you get them home. Fabric needs to breathe. It’s best to store clothing uncovered or in fabric garment bags.
QUESTION Should I dry clean all matching pieces together?
ANSWER Absolutely! As professional dry cleaners, we can never be sure of what types of dyes and or sizing the manufacturer or importer has used. Quality standards in foreign countries are not the same as we’ve come to expect here in the U.S. If all pieces are cleaned together, the color and sheen will always match. This applies not only to garments, but to bedroom ensembles and drapery treatments as well.
QUESTION Does dry cleaning wear out clothes? In other words, does drycleaning shorten the life of a garment?
ANSWER On the contrary, drycleaning prolongs a garments life. Not only do stains set with age, making the garment unwearable, but ground-in dirt and soil act as abrasives, causing rapid wear of fibers. Insects are attracted to soiled clothes and cause further damage.
QUESTION I like to have all of my clothes dry cleaned. If the care label says “washable” can it be dry cleaned? Can you dry clean all of my clothes?
ANSWER Not necessarily. The dyes and/or sizing may be solvent suitable and may require wet cleaning for best results. Yet again there may be other safe methods of processing a garment. The manufacturer is required to list only one safe method. Rely on your professional drycleaner! With the experience, training and expertise of our drycleaning technicians we can properly test each of these garments to ensure that your clothing wardrobe is properly cared for.
QUESTION My husband buys all 100% cotton oxford, button-down shirts. I am starting to notice some tiny holes here and there. Why are there tiny holes in button-down shirts?
ANSWER The oxford cloth weave consists of two, thin warp yarns to every soft, thicker yarn in the filling direction. The unbalanced construction causes the thin yarns to break, leaving tiny holes. Manufactures could use a high twist in the yarn to retard the development of holes, but eventually any oxford weave will develop tiny pinholes.
Remember all the yarns in an oxford shirt receive the same care, but the constant abrasion in wear cause only the thin yarns to weaken and tear.
QUESTION I’ve been seeing commercials on TV about a product called Dryel. They make it sound like I can dryclean all my clothes at home in my clothes dryer. Is that possible?
ANSWER Oh, if it were only that simple! That depends on what the word “clean” means! When you launder your clothes at home, you immerse them in water containing agents to aid in soil removal and retention of whiteness and brightness. You choose hot or cold water, normal or delicate cycle, and also select the length of agitation time, and decide whether to rinse once or twice. When your garments are professionally drycleaned they also are totally immersed not in water but in solvents with the addition of detergent, brighteners and sizing. The drycleaning cycle is computer controlled to ensure that each type of fiber, fabric, garment or household item receives the proper amount cleaning time, “rinsing” extraction, and just the right amount of drying time at the right temperature.
Dryel offers you spotting solutions and a bag to put your garments in and then instructs you to put it in the dryer for a specific amount of time .. Your garments are not totally immersed in a solution containing cleaning agents, they are not rinsed. We have found that the spotting solution can be effective on many water soluble stains. It is not effective on solvent soluble stains or combination stains. Dryel will give your garments a “fresh” odor after they have been tumbled. If that’s what you’re looking for, I would suggest to you that a fabric softener sheet would have the same effect!